If we are hoping that someone will come along and magically fix everything, then a terrible thing will happen… Nothing!
For leaders, in government or in business, there is only one solution — we must all put in the work to not only transform ourselves and our mindsets, but to earn the moral authority to lead
Instead of ‘lean and mean’ businesses should rather be aiming to create a ‘caring and sharing’ culture
At the heart of a strong business culture is an underlying sense of belonging and a common desire to serve people
Complaining about ‘reverse racism’ and BEE serves no one. South Africa’s white youth should focus on entrepreneurship instead
It’s not enough to be colour blind, we must look at reality and act to stop racism
Using power and hierarchy creates a culture of fear and discomfort – and no extraordinary customer service has ever been delivered from that type of environment
The original founder of the Sorbet beauty salon chain says there is an easy-to-follow formula to building a winning corporate ethos