Social media has caused weighty struggles for Coca-Cola, the world's most famous beverages company.
Social media exposed more than 300-million internet users to this year's State of the Nation address, from the red carpet to the speech itself.
As Facebook turns 10, Haji Mohamed Dawjee takes a tour of a day in the life of the social media app.
A man and woman have been jailed for using Twitter to abuse a prominent feminist.
"Friendvertising" is the latest trick by marketers who want you to sell their brand.
Government has applauded social media activity denouncing the circulation of pictures showing Nelson Mandela lying in state at the Union Buildings.
Facebook has been boosting its efforts to put more news, instead of just status updates, in its feed.
Loyalty programmes, as Amanda Cromhout, notes, have been around forever.
While the advent of social media has not changed the basic codes of conduct for employees, it has made many infringements more visible.
Social media offer new insights on job candidates — but is it ethical or legal to base a hiring decision on a candidate’s Facebook profile?
Harper Reed, Obama’s 2012 campaign chief technology officer talks about the drive's success, but says "tech can't help you if your party sucks".
Social media adds a new dimension to the recruitment process, allowing companies to showcase themselves, and helping them to pick suitable candidates.
Twitter is a useful way to promote businesses and increase revenue – but get it wrong at your peril.
Do social network surveys accurately reflect the views of SA's youth? And are the media being critical enough when electing to publish their findings?
The M&G Zimbabwe Elections voting trends site is an attempt to give citizens access to information, despite Zanu-PF's claims to the contrary.
Facebook has begun rolling out a tool for US English language users to mine the social network's trove of experiences.
Media coverage of the Pistorius trial is close to breaking constitutional principles. But can journalists be charged for reporting leaked evidence?