Indignant letters can still get results for unhappy airline travellers, but more people are turning to Twitter to vent their frustrations.
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/ 26 October 2008
Chicago police asked the FBI on Saturday to help find the missing seven-year-old nephew of Academy Award-winning actress Jennifer Hudson.
American Airlines cancelled 1 094 flights, or nearly half its schedule, on Wednesday to reinspect aircraft, a disruption that affected about 100 000 passengers and triggered chaos at the busiest United States airports. The airline said it also expected more than 900 cancellations on Thursday.