With a new blog created every second, how are you going to keep up with 900 000 posts a day across 15-million blogs? These blogs (short for web logs) are online journals written by people who might be talking about your organisation, or sharing information that could help you do your job. And if you have a company blog, how will customers find it among the millions of alternatives?
Computers like things precise: on or off, one or zero, yes or no. The real world is rarely precise or exact; information is partial and uncertain and people make judgement calls. Artificial intelligence (AI) is about making computers act more like humans and you might be surprised at how many places it is showing up — from cameras and fridges to spam filters and Microsoft’s forthcoming BizTalk Server 2004.