The New Age pulls out of ombudsman system

The New Age was reluctant to respond to a complaint by the DA and when the Press Council contacted them, they sent a note stating they are pulling out of the system. (Gallo)

The New Age was reluctant to respond to a complaint by the DA and when the Press Council contacted them, they sent a note stating they are pulling out of the system. (Gallo)

The New Age newspaper has pulled out of the Press Council’s ombudsman system, the council said on Wednesday.

“The New Age was one of the publications that have been using our system without being members of Print and Digital Media South Africa (PDMSA), so they are not members [of the council] and therefore are not automatically members of PDMSA,” director Joe Thloloe said.

“What happened in their case is our rules say if we get a complaint against a publication that is not a member of any of our processes, then we should write to the editor of that publication and ask if they want the complaint handled by the Press Council.”

If so, that makes the publication automatically members of the Press Council, and not PDMSA.

“Now, when we got the complaint about The New Age from the DA [Democratic Alliance], The New Age was quite reluctant to respond to the complaint and when we contacted them, they sent a note stating they are pulling out of the system,” he said.

“Almost all publications in the council are subscribed to our system.”

Unaccountable
Earlier on Monday, DA communications spokesperson Gavin Davis said the publication pulling out of the system meant it was no longer possible to hold the newspaper accountable for the fairness and accuracy of its reporting.

“The timing of The New Age’s withdrawal is interesting. It follows a DA complaint to the Ombudsman on 3 February regarding a front-page article in The New Age that defended government’s disproportionate advertising expenditure on The New Age,” he said.

“After missing a series of deadlines to respond to the DA’s complaint, the [chief executive] of The New Age, Nazeem Howa, wrote to the ombudsman on 25 February to ‘confirm the withdrawal of The New Age from the press ombudsman processes’.”

Davis said the article breached the press code, with it likely that the DA’s complaint would have been upheld.

“So it appears that, to avoid the embarrassment of apologising and retracting the story, The New Age decided to withdraw from the ombudsman process altogether,” he said.

The New Age had not responded to a request for comment on Wednesday afternoon. – Sapa

 

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