The mandatory service system leaves doctors dependent on the incompentent health department
Doctors in South Africa have it rough. Places for medical students at universities are hotly contested and artificially restricted. And once a student makes it in, they have to study for a minimum of six years, then serve two years as an intern. In any normal job, this would be enough. But after these eight-plus years, they are expected to do an additional year working for the state as a part of mandatory community service.
This community service sees them become pawns of the woefully underequipped and incompetent national health department and often just becomes another stumbling block contributing to alleviating our shortage of much-needed doctors.
While allegedly a way for doctors to “give back” to the community, and to assign medical professionals to neglected areas, the way in which this project is enforced is tantamount to conscription. It should, like the aforementioned conscription, be abolished.
Doctors have no genuine obligation to give back to any community. They have paid their dues. First, by qualifying for a medical degree and then by paying for it. Imagine if we required all professions to do mandatory community service because paying for and earning their degree apparently wasn’t enough.
Doctors, like everyone else, should have the right to use their hard-earned degrees as they like.
But, even if we were to tolerate mandatory community service in South Africa, the system is fundamentally broken. Doctors who have completed their six years of study and two years of internship and fully qualify in all meaningful ways to be a doctor, are left unable to practise because the government won’t place them in a community service role.
Without this mandatory community service, they aren’t allowed to practise. But the state doesn’t seem to care about that or the chronic healthcare professional shortage.
In 2021, the South African Medical Association had to threaten legal action against the national department of health to force them to actually do their job and place doctors in community service positions.
An anonymous doctor, awaiting placement for community service for over three months, lamented how the delays in placement had disrupted his life.
“I feel as if I am living in a state of never-ending uncertainty, unable to progress in a career that I so wholeheartedly dedicated my life to.”
The entire process is fundamentally inefficient. This is consistent with the state’s performance when it comes to policing crime, keeping the lights on, delivering mail and generally acting like a responsible institution.
The entire process of placing doctors in community service is fraught with bureaucratic nightmares. The national health department claims it has to work with a quagmire of stakeholders on a national and provincial level, including the treasury and the Health Professions Council of South Africa. It is a system that exacerbates inefficiency and makes transparency impossible.
But, worst of all, the system leaves the doctors who are left behind unemployed as they are not allowed to practise before they do their community service, yet they are not allowed to do their community service without being dictated to by an incompetent health department that has forgotten they exist.
“The reality of unemployment is no longer merely a temporary inconvenience but also evidenced by the accumulating mountain of bills and financial commitments, unhelped by the trove of unanswered emails and dismissive phone calls that I have been forced to put up with as part of the ‘system’,” added the anonymous doctor. He added that, while he is facing poverty as a trained professional, in merely three months, he has colleagues who have been waiting to be placed for six.
When doctors are placed in community service the trouble doesn’t end. They are often forced to do their service far from home, away from their families. This puts financial strain on them, as they have to acquire new accommodation, and puts a huge strain on their dependents.
This forced movement of a profession is reminiscent of the migrant labour system, which continues to tear families apart, so that a breadwinner can pay the bills.
What the mandatory community service system does, above all else, is leave doctors beholden to an incompetent government that doesn’t care about them.
“Despite being a country with a chronic shortage of doctors, we are being forced to live in a never-ending state of limbo — paying taxes to a government that pays no heed to our concerns,” a doctor awaiting placement said.
Doctors have given enough already. They should not be required to give any more of their time. All that mandatory community service accomplishes is adding another hurdle to addressing our doctor shortage.
Mandatory community service must be removed. Let qualifying doctors practise as they wish. Let them join the private or public sector, let them specialise and let them use the degree that they earned as they wish.
If the purpose of community service is to redistribute doctors to neglected areas, then there are better ways to accomplish this. Deregulate the medical industry to make it easier to start private healthcare facilities wherever they are needed. And, if doctors are still needed in rural areas, provide tax incentives for the private sector to create scholarships for students that require them to do community service in a rural area.
There are many creative and less heavy-handed, disastrous approaches we can adopt to solve South Africa’s problems. Forcing an entire profession to become beholden to an incompetent government is not a good solution. And, by simply abolishing this terrible requirement, we will make tremendous strides in growing and retaining our medical practitioner population.
*The doctors quoted in this article wished to remain anonymous as they feared that criticising the health department would jeopardise their careers.
Nicholas Woode-Smith, an author, economic historian and political analyst, is a contributing author for the Free Market Foundation. The views expressed in the article are the author’s and not necessarily shared by the members of the Foundation.
The views expressed are those of the author and do not necessarily reflect the official policy or position of the Mail & Guardian.