Reputation matters
Should I buy product A or product B? What do I tell my friends when they ask for this kind advice? A company’s reputation will sway my vote.
South Africa’s most-respected companies
We recognise the companies that South Africans respect the most for their products, service, employees and actions in greater civil society.
First with Facebook banking
First National Bank is clearly doing something right in how it builds its reputation
Who are these people?
The questions are just as important as the answers. This is how the Mail & Guardian and Plus94 gathered the information.
Champions of their kingdoms
Blue chip is as blue chip does. The same names appear consistently over the years in this research.
Getting on the goodwill band wagon
Goodwill is a slippery concept whereby accountants with complicated spreadsheets look at a company to try to quantify its customer loyalty.
South Africa lagging in internet access
Internet penetration in South Africa is low compared to other leading economies in Africa due to high broadband costs and a lack of infrastructure.