CPSI honours institutions which are innovative in service delivery.
CPSI honours innovation in service delivery.
An opinion piece by Sbusiso Kumalo, head of corporate affairs at Capitec bank.
Lack of service delivery in Durban Deep, Johannesburg, has not only affected people, but the animals at the Claw shelter too.
Furious Soweto residents have vowed to make the township ungovernable until the Premier of Gauteng addresses them on poor service delivery.
A two-year fight to get a working janitorial system in Khayelitsha is set to go to court next week if the final letter of demand is ignored.
A Freedom Park resident complains about power cuts in an open letter to Jo'burg mayor Parks Tau.
Despite big talk about government spending, companies are still waiting for it to happen.
The integration of administration across all levels of government is necessary to improve delivery.
South Africans share their views of the state of the nation, and a Limpopo community looks back at the promises the president made to them in 2009.
Despite going from being a scab to striking worker and being recently unemployed, Jaurie Scheepers remains hopeful. "My God will make a plan for me".
Cape Town councillor Andile Lili says that South Africa's poor have been failed by officials across the board.
The audit outcomes for municipalities for the 2010/11 financial year were accompanied by handwringing, blaming and credulity-stretching spin.
People connect with government at a provincial level, which is why good service is so important, writes Rapule Tabane.
The Public Service Commission this week told Parliament that the system of recruitment of heads of government departments needed a "rethink".
Zuma acknowledged his administration's poor service delivery at a business function days before his administration releases its midterm review report.
A total review of the role of municipalities, structure and capability is needed, not shallow recommendations, writes Andrew Siddle & Tom Koelble.
People of Braamfischerville in Soweto have renewed hope that the public protector will highlight their sewage-infested living conditions.