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Service Delivery

Angry Msunduzi ratepayers call for a forensic investigation
National
/ 24 May 2024

Angry Msunduzi ratepayers call for a forensic investigation

They have also urged the government to conduct lifestyle audits on councillors and dissolve the troubled municipality

By Lyse Comins
Buffalo City residents turn their backs on ANC over municipal failings
Politics
/ 13 May 2024

Buffalo City residents turn their backs on ANC over municipal failings

Irate community members say they will boycott the May 29 elections because of housing and infrastructure failures

By Khaya Koko
How to boost municipal performance
Opinion
/ 14 March 2024

How to boost municipal performance

Local-level service delivery could be improved by the implementation of integrated development plans

By Stuart Morrison
Victory for financial sector learners as certificates issued after months of delays
Partner Content
/ 22 February 2024

Victory for financial sector learners as certificates issued after months of delays

The Graduate Institute of Financial Science is fighting back against shoddy service delivery

By Partner Content
Improve service delivery and votes will follow
Opinion
/ 22 January 2024

Improve service delivery and votes will follow

The smart politician will focus all efforts on building a capable state

By Rudi Kimmie
Technology in SA – who will ignite the flame of transformation?
Opinion
/ 13 July 2023

Technology in SA – who will ignite the flame of transformation?

It is time for government departments to embrace digital transformation and benefit from the limitless opportunities that the fourth industrial revolution brings

By Andile Sokani
High Cape Town home prices prompt semigration sprawl
Business
/ 7 February 2023

High Cape Town home prices prompt semigration sprawl

With more people relocating to the coast, demand in the Mother City has sent prices soaring

By Sarah Smit
Data shows that service delivery protests will increase, intensify in 2023
National
/ 2 February 2023

Data shows that service delivery protests will increase, intensify in 2023

Electricity was the biggest cause and driver of service delivery protests in 2022

By Eunice Masson
Roadmap to get public services and infrastructure back on track
Opinion
/ 19 January 2023

Roadmap to get public services and infrastructure back on track

As SA’s democracy heads towards 30 years, we need to critically assess what needs to be done differently to become Madiba’s miracle nation

By Subesh Pillay
Editorial: Mini-budget makes big promises
Editorial
/ 28 October 2022

Editorial: Mini-budget makes big promises

A healthier public purse could signal better days ahead, but a lot remains to be seen

By Editorial
Ramaphosa calls for end to infighting in local governments
Politics
/ 28 September 2022

Ramaphosa calls for end to infighting in local governments

President tells summit the challenges are clear and local government must do what needs to be done as service delivery falters

By Eunice Masson
Blackout: Municipalities brace for the worst
National
/ 23 September 2022

Blackout: Municipalities brace for the worst

A total blackout is unlikely, but South Africa’s municipalities say they won’t be caught off guard

By Sarah Smit and Mandisa Nyathi
Politicians should fear more unrest
Editorial
/ 4 August 2022

Politicians should fear more unrest

The July 2021 unrest was shocking and many have since warned that those tensions could be easily reignited

By Editorial
Manage assets better to fix municipal governance
National
/ 7 April 2022

Manage assets better to fix municipal governance

Maintaining infrastructure is key to economic development and improved service delivery by local government

By Chrissy Dube
Can citizens help themselves, or do they need the government to play God?
Africa
/ 28 March 2022

Can citizens help themselves, or do they need the government to play God?

For liberals the world over, we believe in limited government, but the question remains: are we, as Africans, still too dependent on government?

By Rejoice Ngwenya
Failing local government systems: Alexandra’s perpetual affliction
National
/ 16 March 2022

Failing local government systems: Alexandra’s perpetual affliction

To turn the tide against malfunction in the public service, a radical shift towards habits that initiate a culture of care and interrelatedness is needed

By Philile Ntuli
Sona 2022: Ramaphosa mildly heckled during his address
Politics
/ 10 February 2022

Sona 2022: Ramaphosa mildly heckled during his address

As the president spoke about state capture, opposition MPs murmured disparagingly in a manner previously reserved for his predecessor Jacob Zuma

By Lizeka Tandwa
Sona 2022: ‘Don’t tear our democracy apart’, says Ramaphosa
National
/ 10 February 2022

Sona 2022: ‘Don’t tear our democracy apart’, says Ramaphosa

The president promised that the state will act on the findings of the Zondo commission and vowed to cut red tape to facilitate job creation

By Emsie Ferreira
Sona 2022: Tell us what’s happened, Mr President
National
/ 7 February 2022

Sona 2022: Tell us what’s happened, Mr President

The president needs to report back to South Africa on what his government has – and hasn’t – achieved since 2018

By Rebone Tau
What would you do if your loved one’s body was stuck in a mortuary and you couldn’t bury them?
National
/ 6 February 2022

What would you do if your loved one’s body was stuck in a mortuary and you couldn’t bury them?

Families have asked the Congress of  Traditional Leaders and the Human Rights Commission to intervene after waiting years to bury their loved ones

By Masoka Dube
We’re going back to abnormal
Opinion
/ 20 January 2022

We’re going back to abnormal

When one state of disaster ends, we’ll enter the other, familiar one, where service failure is the endemic pandemic.

By Paddy Harper
Plea to repair and reopen Johannesburg’s iconic Charlotte Maxeke hospital now
Health
/ 20 December 2021

Plea to repair and reopen Johannesburg’s iconic Charlotte Maxeke hospital now

If the government is unwilling to ensure our patients’ basic constitutional right to access healthcare, it is time to investigate a private-public partnership to repair our facility

By Adam Mahomed
Get people involved in development
Opinion
/ 9 December 2021

Get people involved in development

Service delivery is about improving people’s lives, not expedient election promises

By Hloniphile Simelane
Women’s voices fade after local government elections
Opinion
/ 26 November 2021

Women’s voices fade after local government elections

Women make up just 37% of our elected representatives, and gains in representation are slowly being eroded. This should concern us all

By Sikhander Coopoo
Editorial: Forget the politicians, you are the biggest loser
Editorial
/ 25 November 2021

Editorial: Forget the politicians, you are the biggest loser

We will all bear the brunt of a political landscape that is less about governing and more about the satisfaction of personal interests and vindictive opposition

By Editorial
Editorial: South Africa’s next big crisis is water
Editorial
/ 18 November 2021

Editorial: South Africa’s next big crisis is water

Amid rampant mismanagement and the effects of climate change, we will have to learn to do more with less

By Editorial
South Africa’s democracy is dead: May it be reborn soon
Opinion
/ 14 November 2021

South Africa’s democracy is dead: May it be reborn soon

The current system has failed to serve the poor and entrenched conservatism while suppressing debate

By Zama Ndlovu
Mathews Phosa: The people have spoken – not with a whisper, but a roar
Opinion
/ 13 November 2021

Mathews Phosa: The people have spoken – not with a whisper, but a roar

Better service delivery and morality are among the things needed to save the ANC from sinking further

By Mathews Phosa
New municipal administrations must make asset management their priority
Opinion
/ 5 November 2021

New municipal administrations must make asset management their priority

Knowing where all the municipality’s assets are and the condition they are in and to plan for maintenance is key to successful service delivery

By Danie Fourie
Ramaphosa urges political leaders to work together as coalition talks begin
Politics
/ 4 November 2021

Ramaphosa urges political leaders to work together as coalition talks begin

Of South Africa’s 213 municipalities, the ANC attained a majority in 161. Meanwhile, there are 66 hung councils that will need to be governed through coalitions

By Eunice Masson
Editorial: Deepening era of coalitions will test the maturity of South Africa’s democracy
Editorial
/ 4 November 2021

Editorial: Deepening era of coalitions will test the maturity of South Africa’s democracy

The low voter turnout in the local polls is something our leading parties must take to heart as they look to rebuild their relationship with the electorate.

By Editorial
Mabuyane hints at possible coalition with DA in Nelson Mandela Bay
Politics
/ 4 November 2021

Mabuyane hints at possible coalition with DA in Nelson Mandela Bay

Oscar Mabuyane tested waters with the ANC provincial executive committee regarding a possible coalition with the DA during a special meeting on Thursday

By Lizeka Tandwa
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