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Derek Davey

How to tell if you have a hidden contact centre in your business

The important thing to remember is that a contact centre is defined less by the physical space it occupies and more by the customer experience it delivers

Absa – Covid-19 – An opportunity to address gender inequality

The Covid-19 crisis presents a possible opportunity for women to break with the ways they have been dealt with in the past

The psychological impact of Covid-19 and lockdown

Dr Frans Korb and Cassey Chambers outline in a Webinar how the virus is causing stress for all of us, and suggest ways for us to cope with it

New energy mix on the cards

REI4P already has and will continue to yield thousands of employment opportunities

St Mary’s instils a love for learning

"Our school is very much about women. It’s a place for women, that advocates for women."

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