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call centre

Amazon may threaten SA retailers
Business
/ 12 August 2022

Amazon may threaten SA retailers

Amazon plans to move into South Africa in 2023 and the world’s biggest online marketplace might give local companies a run for their money

By Anathi Madubela
Can-do youth spirit invades Rodrigues island
Africa
/ 7 August 2021

Can-do youth spirit invades Rodrigues island

Young Indian Ocean islanders are turning to technology and creativity to find ways to generate work at home

By Jacques Achille
Free state municipality gets a paint job instead of water services
National
/ 31 August 2020

Free state municipality gets a paint job instead of water services

Maluti-A-Phofung council report wants former municipal manager to pay back the money he spent on communications company that was meant to establish a call centre for the QwaQwa community

By Athandiwe Saba
On the frontline: The junior doctor at Mogadishu’s Covid call centre
Africa
/ 4 May 2020

On the frontline: The junior doctor at Mogadishu’s Covid call centre

In less than a week, 16 000 Somalis called into the government’s new coronavirus hotline. Dr Jihan Ali works there, advising callers and collecting and providing data to colleagues

By Samira Sawlani

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