Consumer Complaints
latest news & developments
Financial watchdog revokes Banxso’s licence
AfriMarkets distances itself from the company as its own licence is provisionally withdrawn
Financial institutions told to improve complaint processes as consumer regret grows
A new study by the Financial Sector Conduct Authority reveals that 67% of customers surveyed expressed buyer’s remorse
Ombudsman pays back R12.1 million to consumers
Shoppers have had a rough time navigating online purchasing, which is rife with ‘deceptive practices’
Consumer goods ombudsman gives back R3.5 million
Complaints ranging from gripes about online shopping and cell phones to gym contracts have risen 3% in the past quarter compared with the same time last year