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Customer Service

‘A fraudster is enjoying my DsTV subscription and MultiChoice doesn’t seem to care’
Opinion
/ 16 July 2022

‘A fraudster is enjoying my DsTV subscription and MultiChoice doesn’t seem to care’

Lax data protection has one customer worrying about how ‘effortlessly’ fraud can be committed and data breached at the pay-TV provider

By Malebakeng Forere
Put people first in your business and the profits will follow
Opinion
/ 21 October 2021

Put people first in your business and the profits will follow

Instead of ‘lean and mean’ businesses should rather be aiming to create a ‘caring and sharing’ culture

By Ian Fuhr
Polish your company’s culture
Opinion
/ 19 March 2021

Polish your company’s culture

The original founder of the Sorbet beauty salon chain says there is an easy-to-follow formula to building a winning corporate ethos

By Ian Fuhr
Q&A with Moshopyadi Hannah Heil of Reputation House
Article
/ 28 September 2018

Q&A with Moshopyadi Hannah Heil of Reputation House

It’s absolutely vital to know what drives the reputation of the industry one is in

By Cayleigh Bright
Customers to benefit from disruption in retail banking, says FNB
Article
/ 28 September 2018

Customers to benefit from disruption in retail banking, says FNB

The bank’s vision is to be a trusted money manager

By Advertorial
Takeaways and technology keep South Africans happy
Article
/ 30 March 2016

Takeaways and technology keep South Africans happy

According to a report analysing customer satisfaction, fast food chains and a technology company rank in the top five brands for 2015.

By Staff Reporter
No image available
Article
/ 28 January 2009

Your account, your rights

A reader complained recently that a debit order had been erroneously taken from his bank account.

By Staff Reporter
No image available
Article
/ 15 July 2008

Banks and their cash are hard to part

Though banks are required to refund customers who booked Nationwide tickets using their credit cards or debit cards, this has not always happened.

By Staff Reporter

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