As more people continue to work from home, a decreased demand for commercial property is expected to continue as long as South Africa’s growth levels remain low
The sector employs 60 000 people in the Western Cape alone. Whereas some centres have cut staff, others are reskilling and preparing for a different future
‘Please continue holding till your ear falls off because of radiation poisoning’
Major companies like Amazon are looking to outsource their call centres to SA, listing South Africans’ "English premium voice quality" as ideal.
