Consumer Protection
latest news & developments
Collective action needed to rebuild trust in digital communication
South Africa ranks among the world's most spam-targeted markets, with 17.47 billion spam calls recorded in early 2026. Industry leaders and regulators discuss how technology,…
Ombudsman pays back R12.1 million to consumers
Shoppers have had a rough time navigating online purchasing, which is rife with ‘deceptive practices’