Ethekwini Billing System Errors

latest news & developments

The RMS system continued to provide erroneous bills, as the metro had passed a credit for water charges totalling R564 641.04 for another residential property in Tongaat in November 2021 after a complaint was lodged.
(David Paul Morris/Bloomberg via Getty Images)

ARUMOOGUM PILLAY COURT VICTORY

Durban ratepayer wins court battle over R300 000 water bill

The man’s water account rocketed after eThekwini metro implemented its controversial revenue management system

Lyse Comins