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Across the country, communities are experiencing a steady deterioration in service delivery. Water outages stretch into days. Photo: Delwyn Verasamy
OPINION

When service becomes a favour: Reclaiming accountability in South Africa’s public sector

South Africans deserve better. They deserve a public service that works, that listens and that cares. They deserve assurance, not uncertainty that when an issue is reported, it…

  • Dumisani Ngwaila
4 min read