Mail & Guardian
Mail & Guardian
urban rural gaplatest news & developments
While technology can create efficiencies in governance, it risks excluding marginalised groups who rely on traditional civic engagements.
CIVIC ENGAGEMENT

e-Services in South Africa exacerbate inequality through digital barriers

Challenges detract from technology’s potential to allow users to engage with structures of political and public life, leaving many without a say

  • Mmabatho Mongae
7 min read