/ 3 May 2007

Have patience with eNaTIS, govt tells South Africans

The government has asked the public to be patient while the problems with the new electronic National Traffic Information System (eNaTIS) are being worked out.

Transport Minister Jeff Radebe briefed the Cabinet about the problems following the introduction of eNaTIS last month, government spokesperson Themba Maseko said at a post-Cabinet meeting media briefing on Thursday in Pretoria.

He said consultants and specialists were working to ”identify and address all the hiccups. It is important to note that the problems are not generalised problems, they are taking place at certain points of service in specific areas around the country.”

Backlogs, technical glitches and shaky, slow systems have been reported at testing stations around the country.

Maseko said the system was already performing 55 000 transactions an hour, much more than the 35 000 the old system was able to handle.

”Cabinet noted the frustration experienced and calls on the public to exercise patience during this period as the new system will bring great benefits both to the public and the authorities in the long term,” he said. — Sapa