A day after opening its $3,5-billion Hong Kong theme park, Disney was on Tuesday already facing a lawsuit from a disgruntled visitor.
Hung Wah-fung (45) says the queues were so long when he visited with his wife and two sons on a rehearsal day for the park on September 4 that he was unable to get on some of the rides.
He lodged a case with the city’s Small Claims Tribunal on Monday and is seeking a full refund of his ticket and transport costs totalling HK$1 383,60 ($178).
A number of visitors complained of queues of more than two hours for some of the most popular rides during the September 4 rehearsal day when 30 000 people visited the 126ha park.
Disney acknowledged there were long queues and said it might lengthen opening hours at the park to ease the pressure on popular rides, such as The Many Adventures of Winnie the Pooh.
Hung, a consumer rights activist, bought his tickets at a charity auction and wants any award by the Small Claims Tribunal to be donated to charity. The hearing is set for November 9.
Hong Kong Disneyland was officially opened on Monday in a glittering ceremony attended by China’s Vice-President Zeng Qinghong and Disney CEO Michael Eisner. — Sapa-DPA