Ocean Basket is launching a mobile app that redefines what a restaurant brand can know about its customers, and what it can do with that knowledge. The platform brings together…

Lax data protection has one customer worrying about how ‘effortlessly’ fraud can be committed and data breached at the pay-TV provider

Instead of ‘lean and mean’ businesses should rather be aiming to create a ‘caring and sharing’ culture

The original founder of the Sorbet beauty salon chain says there is an easy-to-follow formula to building a winning corporate ethos

The bank’s vision is to be a trusted money manager

It’s absolutely vital to know what drives the reputation of the industry one is in

According to a report analysing customer satisfaction, fast food chains and a technology company rank in the top five brands for 2015.

A reader complained recently that a debit order had been erroneously taken from his bank account.

Though banks are required to refund customers who booked Nationwide tickets using their credit cards or debit cards, this has not always happened.