Ocean Basket is launching a mobile app that redefines what a restaurant brand can know about its customers, and what it can do with that knowledge. The platform brings together direct delivery, a reimagined loyalty programme, and a real-time engagement layer into a single owned environment, built on first-party data and designed around how customers […]
Lax data protection has one customer worrying about how ‘effortlessly’ fraud can be committed and data breached at the pay-TV provider
Instead of ‘lean and mean’ businesses should rather be aiming to create a ‘caring and sharing’ culture
The original founder of the Sorbet beauty salon chain says there is an easy-to-follow formula to building a winning corporate ethos
It’s absolutely vital to know what drives the reputation of the industry one is in
The bank’s vision is to be a trusted money manager
According to a report analysing customer satisfaction, fast food chains and a technology company rank in the top five brands for 2015.
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/ 28 January 2009
A reader complained recently that a debit order had been erroneously taken from his bank account.
Though banks are required to refund customers who booked Nationwide tickets using their credit cards or debit cards, this has not always happened.