/ 17 October 2012


Last financial year's turnover Not available.

Name of chief HR officer Siphiwe Sibanda: Director of Human Resources.

Split of staff Africa — Consulting: 209; education: 23; HR: 11; marketing: 8; sales: 202; solution support: 30; support services: 68.

South Africa — Consulting: 189; education: 21; HR: 11; marketing: 7; sales: 159; solution support: 30; support services: 66.

Main line of business As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries to run better.

What is the company's HR strategy? SAP's HR strategy ensures that we have the best people, with the right skills, driving innovation, allowing the sustainable and profitable growth of our company.

Our people strategy focuses on leadership development, people development and talent acquisition. We focus on attracting, developing and retaining the best employees who will drive SAP's vision of enabling the world to run even better and improving the lives of others. SAP prides itself on providing a workplace environment that values risk-taking and respects unique individual talents, interests and aspirations.

What is the company's BEE strategy? SAP South Africa is, according to the Codes of Good Practice on Black Economic Empowerment Section 9 of the B BBEE Act 53 of 2003, a level three contributor on a generic scorecard. As a value-adding enterprise SAP South Africa's final BBBEE procurement recognition value is 137.5%.

What is the secret of your company's success as an employer? Employee engagement lies at the heart of our success as an employer. To demonstrate the importance of employee engagement to the future of SAP, we declared it as one of four company-wide strategic objectives in 2011, in addition to customer success, margin and revenue.

Future plans around HR/ Employment strategy/BEE strategy? As Africa has been declared a growth market, the human capital strategy remains a key component of the business and will form an integral part of the overall growth strategy. SAP currently uses a wide range of strategies to attract the best local and global talent including the university recruit- ment programme, the young professionals programme, social media campaigns, head-hunting, internal referral programmes and traditional recruitment processes.

To create the workforce of the future the SAP University Alliances programme, through advanced curricula, technologies and academic research, supports the efforts of institutions of higher learning to offer custom-tailored courses and projects that develop highly qualified graduates with skills for the 21st-century workforce.

Anything else you'd like to highlight? SAP has a remarkably talented base of employees for whom we strive to provide a culture of continuous learning and development. SAP invests in and actively encourages talent development through chal- lenging work assignments, collabo- ration with peers, and attending formalised programs. We offer employees many opportunities through a centralised learning man- agement system. SAP's employees fuel the company's innovation and this ensures a sustainable future for the business, its clients and society. SAP's employees' efforts contribute to the larger community and are manifested through our employee volunteerism programme, strategic philanthropic funding and partnerships with non-profit organisations.