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Service Delivery

Editorial: Muddying the waters
Article
/ 16 January 2014

Editorial: Muddying the waters

The tragedy of Brits’s lack of access to clean water is that people had to die before anyone took any notice.

By Editorial
No image available
Article
/ 8 November 2013

Celebrating service delivery

An opinion piece by Sbusiso Kumalo, head of corporate affairs at Capitec bank.

By Advertising Supplement
Innovative service delivery institutions
Article
/ 8 November 2013

Innovative service delivery institutions

CPSI honours institutions which are innovative in service delivery.

By Advertising Supplement
Innovative partnerships in service delivery
Article
/ 8 November 2013

Innovative partnerships in service delivery

CPSI honours innovation in service delivery.

By Advertising Supplement
Services for all – even the animals
Videos
/ 31 October 2013

Services for all – even the animals

Lack of service delivery in Durban Deep, Johannesburg, has not only affected people, but the animals at the Claw shelter too.

By Staff Reporter
Chaos on Soweto streets as protests continue
Article
/ 9 August 2013

Chaos on Soweto streets as protests continue

Furious Soweto residents have vowed to make the township ungovernable until the Premier of Gauteng addresses them on poor service delivery.

By Khuthala Nandipha
Khayelitsha residents demand toilet information
Article
/ 11 July 2013

Khayelitsha residents demand toilet information

A two-year fight to get a working janitorial system in Khayelitsha is set to go to court next week if the final letter of demand is ignored.

By Sipho Kings
Dear Mayor Tau…
Analysis
/ 4 July 2013

Dear Mayor Tau…

A Freedom Park resident complains about power cuts in an open letter to Jo’burg mayor Parks Tau.

By Staff Reporter
Building slow to get off the ground
Article
/ 28 March 2013

Building slow to get off the ground

Despite big talk about government spending, companies are still waiting for it to happen.

By Staff Reporter
State of the nation: South Africa, through the eyes of its citizens
Article
/ 15 February 2013

State of the nation: South Africa, through the eyes of its citizens

South Africans share their views of the state of the nation, and a Limpopo community looks back at the promises the president made to them in 2009.

By Mail Guardian Online and Staff Reporter
‘Blacklisted’ farmworker urges politicians to listen
Article
/ 15 February 2013

‘Blacklisted’ farmworker urges politicians to listen

Despite going from being a scab to striking worker and being recently unemployed, Jaurie Scheepers remains hopeful. "My God will make a plan for me".

By Benjamin Fogel
Local government’s unclean financial reports in a spin cycle
Analysis
/ 17 August 2012

Local government’s unclean financial reports in a spin cycle

The audit outcomes for municipalities for the 2010/11 financial year were accompanied by handwringing, blaming and credulity-stretching spin.

By Staff Reporter
Service delivery: DA, Zuma lumped together
Article
/ 17 August 2012

Service delivery: DA, Zuma lumped together

Cape Town councillor Andile Lili says that South Africa’s poor have been failed by officials across the board.

By Glynis Underhill
Changes could be good for Gauteng
Article
/ 19 July 2012

Changes could be good for Gauteng

People connect with government at a provincial level, which is why good service is so important, writes Rapule Tabane.

By Rapule Tabane
Public service system needs overhaul
Article
/ 24 May 2012

Public service system needs overhaul

The Public Service Commission this week told Parliament that the system of recruitment of heads of government departments needed a "rethink".

By Michelle Pietersen
Zuma: Bureaucracy slows delivery
Article
/ 18 May 2012

Zuma: Bureaucracy slows delivery

Zuma acknowledged his administration’s poor service delivery at a business function days before his administration releases its midterm review report.

By Charles Molele
Local government needs major surgery
Analysis
/ 17 May 2012

Local government needs major surgery

A total review of the role of municipalities, structure and capability is needed, not shallow recommendations, writes Andrew Siddle & Tom Koelble.

By Staff Reporter
A Soweto suburb where services truly stink
Article
/ 30 March 2012

A Soweto suburb where services truly stink

People of Braamfischerville in Soweto have renewed hope that the public protector will highlight their sewage-infested living conditions.

By Sipho Kings
Human rights commission raises stink on township toilets
Article
/ 14 March 2012

Human rights commission raises stink on township toilets

The South African Human Rights Commission has cast light on the issue of water and sanitation in the country’s informal settlements.

By Staff Reporter
I am an Activist for change
Videos
/ 12 March 2012

I am an Activist for change

Rudzani(17) photographs service delivery problems in Diepsloot to raise awareness about the issue and she started the Diepsloot Change Association.

By Staff Reporter
Addressing citizen distrust
Article
/ 9 March 2012

Addressing citizen distrust

The ANC has realised that local government needs to be less politicised and more focused on efficiency and service delivery.

By Rapule Tabane
How information can protect the government
Article
/ 23 February 2012

How information can protect the government

The latest open budget index will likely give South Africa a high ranking and this will improve its credit rating and service delivery. Or will it?

By Albert Van Zyl
No image available
Article
/ 10 February 2012

Mpumalanga is another Limpopo

The auditor general has exposed a shocking state of affairs, but the national government is reluctant to intervene.

By Sydney Masinga and Cobus Coetzee
ANC needs to plug the holes, says Vavi
Article
/ 7 February 2012

ANC needs to plug the holes, says Vavi

Zwelinzima Vavi says the ANC needs to "fix its house" and rediscover its "revolutionary morality" to remain a beacon of hope to the people of SA.

By Staff Reporter
Service falls through the cracks in ‘Pothole-Kwane’
Article
/ 26 January 2012

Service falls through the cracks in ‘Pothole-Kwane’

<strong>Lloyd Gedye</strong> took a bumpy ride through the ailing Limpopo province to talk to people and politicians.

By Lloyd Gedye
No more cash for provinces
Article
/ 9 December 2011

No more cash for provinces

The Cabinet’s controversial decision to save three provinces from bankruptcy does not mean extra money for them, says treasury DG Lungisa Fuzile.

By Lynley Donnelly
Gauteng must revise prized projects
Article
/ 9 December 2011

Gauteng must revise prized projects

The treasury has ordered the government of South Africa’s wealthiest province, Gauteng, to revisit a range of prestigious mega-projects.

By Charles Molele, Matuma Letsoala and Anade Situma
Service delivery is ‘a security issue’
Article
/ 9 December 2011

Service delivery is ‘a security issue’

The Cabinet has been warned that poor service delivery poses a security risk for the country.

By Matuma Letsoala and Charles Molele
Provinces blame public servant pay hikes
Article
/ 9 December 2011

Provinces blame public servant pay hikes

Cash-strapped provinces such as Limpopo and Gauteng have complained that pay hikes for government employees are among the reasons for their troubles.

By Lynley Donnelly and Rapule Tabane
Lenasia residents take up Thembelihle’s cause
Article
/ 13 September 2011

Lenasia residents take up Thembelihle’s cause

Thembelihle residents have joined forces with their Lenasia neighbours to continue the fight for better services, this time at the negotiating table.

By Aphiwe Deklerk
Thembelihle residents to meet officials after riotous protest
Article
/ 5 September 2011

Thembelihle residents to meet officials after riotous protest

Residents of Thembelihle, who staged a protest over housing and water grievances, are set to discuss the issues with Gauteng housing officials.

By Staff Reporter
No image available
Article
/ 17 May 2011

DA claims of Cape Town’s delivery success not the full picture

In its electioneering the DA has argued that Cape Town illustrates a superior delivery model.

By Kevin Allan and Karen Heese Comment Author
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