The tragedy of Brits’s lack of access to clean water is that people had to die before anyone took any notice.
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/ 8 November 2013
An opinion piece by Sbusiso Kumalo, head of corporate affairs at Capitec bank.
CPSI honours institutions which are innovative in service delivery.
CPSI honours innovation in service delivery.
Lack of service delivery in Durban Deep, Johannesburg, has not only affected people, but the animals at the Claw shelter too.
Furious Soweto residents have vowed to make the township ungovernable until the Premier of Gauteng addresses them on poor service delivery.
A two-year fight to get a working janitorial system in Khayelitsha is set to go to court next week if the final letter of demand is ignored.
A Freedom Park resident complains about power cuts in an open letter to Jo’burg mayor Parks Tau.
Despite big talk about government spending, companies are still waiting for it to happen.
South Africans share their views of the state of the nation, and a Limpopo community looks back at the promises the president made to them in 2009.
Despite going from being a scab to striking worker and being recently unemployed, Jaurie Scheepers remains hopeful. "My God will make a plan for me".
The audit outcomes for municipalities for the 2010/11 financial year were accompanied by handwringing, blaming and credulity-stretching spin.
Cape Town councillor Andile Lili says that South Africa’s poor have been failed by officials across the board.
People connect with government at a provincial level, which is why good service is so important, writes Rapule Tabane.
The Public Service Commission this week told Parliament that the system of recruitment of heads of government departments needed a "rethink".
Zuma acknowledged his administration’s poor service delivery at a business function days before his administration releases its midterm review report.
A total review of the role of municipalities, structure and capability is needed, not shallow recommendations, writes Andrew Siddle & Tom Koelble.
People of Braamfischerville in Soweto have renewed hope that the public protector will highlight their sewage-infested living conditions.
The South African Human Rights Commission has cast light on the issue of water and sanitation in the country’s informal settlements.
Rudzani(17) photographs service delivery problems in Diepsloot to raise awareness about the issue and she started the Diepsloot Change Association.
The ANC has realised that local government needs to be less politicised and more focused on efficiency and service delivery.
The latest open budget index will likely give South Africa a high ranking and this will improve its credit rating and service delivery. Or will it?
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/ 10 February 2012
The auditor general has exposed a shocking state of affairs, but the national government is reluctant to intervene.
Zwelinzima Vavi says the ANC needs to "fix its house" and rediscover its "revolutionary morality" to remain a beacon of hope to the people of SA.
<strong>Lloyd Gedye</strong> took a bumpy ride through the ailing Limpopo province to talk to people and politicians.
The Cabinet’s controversial decision to save three provinces from bankruptcy does not mean extra money for them, says treasury DG Lungisa Fuzile.
The treasury has ordered the government of South Africa’s wealthiest province, Gauteng, to revisit a range of prestigious mega-projects.
The Cabinet has been warned that poor service delivery poses a security risk for the country.
Cash-strapped provinces such as Limpopo and Gauteng have complained that pay hikes for government employees are among the reasons for their troubles.
Thembelihle residents have joined forces with their Lenasia neighbours to continue the fight for better services, this time at the negotiating table.
Residents of Thembelihle, who staged a protest over housing and water grievances, are set to discuss the issues with Gauteng housing officials.
In its electioneering the DA has argued that Cape Town illustrates a superior delivery model.