Companies say they cannot protect against a systemic risk which would threaten their entire business
Prioritise vocational training, introduce economic empowerment for the disadvantaged in the place of black economic empowerment and amend the Consumer Protection Act to enable businesses to donate food
More than 300 complaints have been lodged against unscrupulous suppliers and business owners, who are now under the microscope for violating the Disaster Management Act
In February, the Johannesburg high court determined that Richard Spoor Attorneys could go ahead with a class action application
The amendments don’t address high cost of data, which many consumers hoped for
Disclosing the ratio of worker to executive pay may show the full extent of our wage inequality
Local production can’t compete with cheaper imports and the use of additives and industrial production methods result in consumers being cheated
With a new Act, marketers will be required to offer “opt out” consent for existing customers and “opt in” for new customers.
The Western Cape High Court’s Judge Siraj Desai declared deductions taken from employees’ salaries for garnishee orders were illegal.
The Auction Alliance case of ghost bidders and collusion has confirmed the consumer commission’s powers and capabilities.
The consumer commissioner and her staff are battle-ready and prepared to fight the good fight.
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/ 18 November 2011
It is a pity that the National Consumer Commission’s lines went down and its emails started bouncing. We need it to be fully functional.
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/ 15 November 2011
The Consumer Protection Act is forcing lawyers to find a legally acceptable consensus on what constitutes "plain and understandable" language.
Standard Bank’s Sim Tshabalala explains how 150 non-banking laws and Basel III are strangling banking.
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/ 11 October 2011
Massmart and the South African Bureau of Standards have signed an agreement to help small businesses improve their product quality.
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/ 27 September 2011
If you fall foul of a phishing scam and give away your details because of your own negligence, banks are probably not liable.
Buyers, sellers and estate agents should welcome the Property Transaction Kit, which may keep transactions in line with the Consumer Protection Act.
The National Consumer Commission has highlighted the importance for businesses to ensure they have effective records management systems in place.
TransUnion Auto Information Solutions said on Friday it had introduced a significant enhancement to its vehicle verification reports.
Weighing up the rights of consumers versus those of the businesses that provide them with goods and services is a delicate balancing act.
The Companies Act is remarkably lax for small companies managed by their shareholders.
The protection of small tenants in shopping centres has been watered down so much in the Consumer Protection Act that it is virtually meaningless.
The new CPA has been in effect for more than two weeks, yet among those in the motor industry there is uncertainty.
Property practitioners have been urged to err on the side of caution until questions regarding the Consumer Protection Act have been resolved.
Municipalities not exempt from the provisions of the new CPA face legal challenges if they do not deliver proper goods and services to their customers
<i>Smart Money</i> asks Candice Holland, associate director at Deloitte, to answer your questions about the Consumer Protection Act.
South African consumers are now benefiting from increased levels of protection, due to regulatory measures introduced across different industries.
If you buy a kettle next month and it breaks after six months, you will have the right to demand your money back.
It’s World Consumer Rights Day. We need to educate ourselves on what the Consumer Protection Act will do for us — and what our obligations are.
Auction Alliance CEO Rael Levitt says people should find it easier to get involved in real estate auctions as a result of new auction laws.
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/ 13 September 2010
Questions remain over whether the government is ready to implement the Consumer Protection Act.
Alexia Christie and Trudie Broekmann of attorneys Webber Wentzel provide a guideline for both consumers and suppliers.