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Mail & Guardian

Consumer Protection Act

latest news & developments
Grid collapse? Insurers might not cover you.

Insurers tell clients: We can’t cover you for Eskom grid collapse

Companies say they cannot protect against a systemic risk which would threaten their entire business

One of the best ways to achieve and maintain equal opportunity in South Africa is through quality education that targets the poor and offers them the means to gain experience and advance their prospects in a substantial way.

OPINION| Amend laws to allow businesses to boost education and food security

Prioritise vocational training, introduce economic empowerment for the disadvantaged in the place of black economic empowerment and amend the Consumer Protection Act to enable…

The consumer price index decreased by 0.1% month-on-month in August, after increasing by 0.9% in July.

Retailers and employers nailed in Covid-19 crackdown

More than 300 complaints have been lodged against unscrupulous suppliers and business owners, who are now under the microscope for violating the Disaster Management Act

In a note to shareholders, Tiger Brands said no specific damages were being claimed. The first stage of the class action is concerned with liability, and not the cost of damages, it said.

Tiger Brands receives listeriosis class action summons, vows to fight it

In February, the Johannesburg high court determined that Richard Spoor Attorneys could go ahead with a class action application

KPMG partner Sipho Malaba was aware of nearly R1-billion cash shortage at VBS Mutual Bank, but cleared its financials anyway. (Alon Skuy/Gallo Images)

Icasa regulations fail to deliver

The amendments don’t address high cost of data, which many consumers hoped for

(John McCann)

South Africa, mind the pay gap

Disclosing the ratio of worker to executive pay may show the full extent of our wage inequality

President of the African Development Bank Donald Kaberuka.

SA’s honey pot becoming bitter

Local production can’t compete with cheaper imports and the use of additives and industrial production methods result in consumers being cheated

Data expert Affan Kalandaiveedu said the lesson the DA could learn was that indirect marketing was more effective than direct marketing

Say goodbye to unsolicited calls and SMSes

With a new Act, marketers will be required to offer “opt out” consent for existing customers and “opt in” for new customers.

Victory for consumers as court rules against salary deductions

The Western Cape High Court’s Judge Siraj Desai declared deductions taken from employees’ salaries for garnishee orders were illegal.

Winning bid to out auction ghosts

Winning bid to out auction ghosts

The Auction Alliance case of ghost bidders and collusion has confirmed the consumer commission’s powers and capabilities.

Fiery champ of your right to a fair deal

Fiery champ of your right to a fair deal

The consumer commissioner and her staff are battle-ready and prepared to fight the good fight.

Calling for a break from apathy

It is a pity that the National Consumer Commission’s lines went down and its emails started bouncing. We need it to be fully functional.

CPA tasks lawyers to find ‘understandable’ language

The Consumer Protection Act is forcing lawyers to find a legally acceptable consensus on what constitutes "plain and understandable" language.

Banks buckle under weight of new rules

Banks buckle under weight of new rules

Standard Bank’s Sim Tshabalala explains how 150 non-banking laws and Basel III are strangling banking.

Massmart, standards bureau sign SME quality agreement

Massmart and the South African Bureau of Standards have signed an agreement to help small businesses improve their product quality.