Consumer Rights
latest news & developments
South Africans fight back as spam calls surge past 17bn
Despite a massive surge in AI-driven scam calls exceeding 17 billion in South Africa, citizens are fighting back by answering fewer unknown numbers as new regulations and opt-out…
The warning labels that could be coming for your crisps
If the food labelling regulations under review are enacted, bold warning signs on packaging will let shoppers identify foods high in sugar, salt or unhealthy fats
Loan company exploited social grant beneficiaries, high court rules
The Johannesburg high court found the company’s product was at odds with the National Credit Act
Ombudsman pays back R12.1 million to consumers
Shoppers have had a rough time navigating online purchasing, which is rife with ‘deceptive practices’