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Service Delivery

Can citizens help themselves, or do they need the government to play God?
Africa
/ 28 March 2022

Can citizens help themselves, or do they need the government to play God?

For liberals the world over, we believe in limited government, but the question remains: are we, as Africans, still too dependent on government?

By Rejoice Ngwenya
Failing local government systems: Alexandra’s perpetual affliction
National
/ 16 March 2022

Failing local government systems: Alexandra’s perpetual affliction

To turn the tide against malfunction in the public service, a radical shift towards habits that initiate a culture of care and interrelatedness is needed

By Philile Ntuli
Sona 2022: Ramaphosa mildly heckled during his address
Politics
/ 10 February 2022

Sona 2022: Ramaphosa mildly heckled during his address

As the president spoke about state capture, opposition MPs murmured disparagingly in a manner previously reserved for his predecessor Jacob Zuma

By Lizeka Tandwa
Sona 2022: ‘Don’t tear our democracy apart’, says Ramaphosa
National
/ 10 February 2022

Sona 2022: ‘Don’t tear our democracy apart’, says Ramaphosa

The president promised that the state will act on the findings of the Zondo commission and vowed to cut red tape to facilitate job creation

By Emsie Ferreira
Sona 2022: Tell us what’s happened, Mr President
National
/ 7 February 2022

Sona 2022: Tell us what’s happened, Mr President

The president needs to report back to South Africa on what his government has – and hasn’t – achieved since 2018

By Rebone Tau
What would you do if your loved one’s body was stuck in a mortuary and you couldn’t bury them?
National
/ 6 February 2022

What would you do if your loved one’s body was stuck in a mortuary and you couldn’t bury them?

Families have asked the Congress of  Traditional Leaders and the Human Rights Commission to intervene after waiting years to bury their loved ones

By Masoka Dube
We’re going back to abnormal
Opinion
/ 20 January 2022

We’re going back to abnormal

When one state of disaster ends, we’ll enter the other, familiar one, where service failure is the endemic pandemic.

By Paddy Harper
Plea to repair and reopen Johannesburg’s iconic Charlotte Maxeke hospital now
Health
/ 20 December 2021

Plea to repair and reopen Johannesburg’s iconic Charlotte Maxeke hospital now

If the government is unwilling to ensure our patients’ basic constitutional right to access healthcare, it is time to investigate a private-public partnership to repair our facility

By Adam Mahomed
Get people involved in development
Opinion
/ 9 December 2021

Get people involved in development

Service delivery is about improving people’s lives, not expedient election promises

By Hloniphile Simelane
Women’s voices fade after local government elections
Opinion
/ 26 November 2021

Women’s voices fade after local government elections

Women make up just 37% of our elected representatives, and gains in representation are slowly being eroded. This should concern us all

By Sikhander Coopoo
Editorial: Forget the politicians, you are the biggest loser
Editorial
/ 25 November 2021

Editorial: Forget the politicians, you are the biggest loser

We will all bear the brunt of a political landscape that is less about governing and more about the satisfaction of personal interests and vindictive opposition

By Editorial
Editorial: South Africa’s next big crisis is water
Editorial
/ 18 November 2021

Editorial: South Africa’s next big crisis is water

Amid rampant mismanagement and the effects of climate change, we will have to learn to do more with less

By Editorial
South Africa’s democracy is dead: May it be reborn soon
Opinion
/ 14 November 2021

South Africa’s democracy is dead: May it be reborn soon

The current system has failed to serve the poor and entrenched conservatism while suppressing debate

By Zama Ndlovu
Mathews Phosa: The people have spoken – not with a whisper, but a roar
Opinion
/ 13 November 2021

Mathews Phosa: The people have spoken – not with a whisper, but a roar

Better service delivery and morality are among the things needed to save the ANC from sinking further

By Mathews Phosa
New municipal administrations must make asset management their priority
Opinion
/ 5 November 2021

New municipal administrations must make asset management their priority

Knowing where all the municipality’s assets are and the condition they are in and to plan for maintenance is key to successful service delivery

By Danie Fourie
Ramaphosa urges political leaders to work together as coalition talks begin
Politics
/ 4 November 2021

Ramaphosa urges political leaders to work together as coalition talks begin

Of South Africa’s 213 municipalities, the ANC attained a majority in 161. Meanwhile, there are 66 hung councils that will need to be governed through coalitions

By Eunice Masson
Editorial: Deepening era of coalitions will test the maturity of South Africa’s democracy
Editorial
/ 4 November 2021

Editorial: Deepening era of coalitions will test the maturity of South Africa’s democracy

The low voter turnout in the local polls is something our leading parties must take to heart as they look to rebuild their relationship with the electorate.

By Editorial
Mabuyane hints at possible coalition with DA in Nelson Mandela Bay
Politics
/ 4 November 2021

Mabuyane hints at possible coalition with DA in Nelson Mandela Bay

Oscar Mabuyane tested waters with the ANC provincial executive committee regarding a possible coalition with the DA during a special meeting on Thursday

By Lizeka Tandwa
EFF ready for coalitions talks, says Malema
Politics
/ 4 November 2021

EFF ready for coalitions talks, says Malema

Steady growth and an increase in its number of seats make the Economic Freedom Fighters a potential kingmaker in councils across South Africa

By Paddy Harper
DA-run metro favoured in citizen satisfaction survey
Politics
/ 27 October 2021

DA-run metro favoured in citizen satisfaction survey

Cape Town emerged as the leader on overall citizen satisfaction for the fifth consecutive year, followed by Ekurhuleni

By Lizeka Tandwa
Mission implausible for the DA’s man in Nkandla
Politics
/ 26 October 2021

Mission implausible for the DA’s man in Nkandla

Malibongwe Dubazane is contesting all 14 of the IFP-run Nkandla local municipality’s wards

By Paddy Harper
‘Terribly scary’: Dysfunctional municipalities are a threat to South Africa’s economy
Politics
/ 25 October 2021

‘Terribly scary’: Dysfunctional municipalities are a threat to South Africa’s economy

The country’s local governments are a drag on investment, a strain on the fiscus and pose a critical sovereign risk

By Sarah Smit and Anathi Madubela
‘No one is campaigning to us’ — Vuwani residents on municipal elections
Article
/ 24 October 2021

‘No one is campaigning to us’ — Vuwani residents on municipal elections

Vuwani residents are ready to vote, but none of the top three parties is wooing them

By Marcia Zali
Cross-cutting problems lead to service-delivery inefficiencies, says new report
Business
/ 13 October 2021

Cross-cutting problems lead to service-delivery inefficiencies, says new report

Service-delivery issues, procurement inefficiencies and cadre deployment continue to plague municipalities, according to the Bureau for Economic Research

By Anathi Madubela
The smelly and corrupt side of ‘dysfunctional’ Nelson Mandela Bay
National
/ 5 October 2021

The smelly and corrupt side of ‘dysfunctional’ Nelson Mandela Bay

The municipality has accrued billions of rand in wasteful spending, and more than 6 000 putrid bucket toilets

By Khaya Koko and M&G Data Desk
Is too much service delivery killing South Africa’s democracy?
Opinion
/ 5 October 2021

Is too much service delivery killing South Africa’s democracy?

Citizens want a meaningful say in how they are governed, not local government that foists on them what it has decided the people need.

By Steven Friedman
EFF produces ambitious manifesto, promising land redistribution
Politics
/ 26 September 2021

EFF produces ambitious manifesto, promising land redistribution

The EFF has made bold promises to root out corruption in ailing municipalities and redistribute land to the poor ahead of this year’s local government elections.

By Lizeka Tandwa
Consolidating government finances is a tall order
Opinion
/ 8 August 2021

Consolidating government finances is a tall order

Ramaphosa needs to build broad political consensus if he is to have any chance of pursuing his fiscal and structural reform agenda

By Jabulani Sikhakhane
Shocking service delivery in informal settlements
Opinion
/ 14 July 2021

Shocking service delivery in informal settlements

Broken taps and toilets are the last thing shack dwellers need in the midst of a pandemic

By Chelesile Ndlovu-Nachamba
Fuel shortages loom as unrest forces SA’s largest refinery to shut
Business
/ 14 July 2021

Fuel shortages loom as unrest forces SA’s largest refinery to shut

Sapref declares force majeure, shutting down 35% of SA’s fuel supply

By Sarah Smit
‘Postpone the elections and spare lives,’ Motsoeneng tells inquiry
National
/ 1 July 2021

‘Postpone the elections and spare lives,’ Motsoeneng tells inquiry

Inquiry leader and former deputy chief justice Dikgang Moseneke emphasised the need for democratic processes not to falter because of the pandemic.

By Chris Gilili
Zuma is an example of a wider problem of access to justice
Opinion
/ 30 June 2021

Zuma is an example of a wider problem of access to justice

Because the government ignores legitimate complaints and softer forms of protest, and only protest action yields results, we have learned that power trumps the law, despite what the constitution claims. A human rights court could be an answer

By Philip Machanick
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