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Service Delivery

DA-run metro favoured in citizen satisfaction survey
Politics
/ 27 October 2021

DA-run metro favoured in citizen satisfaction survey

Cape Town emerged as the leader on overall citizen satisfaction for the fifth consecutive year, followed by Ekurhuleni

By Lizeka Tandwa
Mission implausible for the DA’s man in Nkandla
Politics
/ 26 October 2021

Mission implausible for the DA’s man in Nkandla

Malibongwe Dubazane is contesting all 14 of the IFP-run Nkandla local municipality’s wards

By Paddy Harper
‘Terribly scary’: Dysfunctional municipalities are a threat to South Africa’s economy
Politics
/ 25 October 2021

‘Terribly scary’: Dysfunctional municipalities are a threat to South Africa’s economy

The country’s local governments are a drag on investment, a strain on the fiscus and pose a critical sovereign risk

By Sarah Smit and Anathi Madubela
‘No one is campaigning to us’ — Vuwani residents on municipal elections
Article
/ 24 October 2021

‘No one is campaigning to us’ — Vuwani residents on municipal elections

Vuwani residents are ready to vote, but none of the top three parties is wooing them

By Marcia Zali
Cross-cutting problems lead to service-delivery inefficiencies, says new report
Business
/ 13 October 2021

Cross-cutting problems lead to service-delivery inefficiencies, says new report

Service-delivery issues, procurement inefficiencies and cadre deployment continue to plague municipalities, according to the Bureau for Economic Research

By Anathi Madubela
The smelly and corrupt side of ‘dysfunctional’ Nelson Mandela Bay
National
/ 5 October 2021

The smelly and corrupt side of ‘dysfunctional’ Nelson Mandela Bay

The municipality has accrued billions of rand in wasteful spending, and more than 6 000 putrid bucket toilets

By Khaya Koko and M&G Data Desk
Is too much service delivery killing South Africa’s democracy?
Opinion
/ 5 October 2021

Is too much service delivery killing South Africa’s democracy?

Citizens want a meaningful say in how they are governed, not local government that foists on them what it has decided the people need.

By Steven Friedman
EFF produces ambitious manifesto, promising land redistribution
Politics
/ 26 September 2021

EFF produces ambitious manifesto, promising land redistribution

The EFF has made bold promises to root out corruption in ailing municipalities and redistribute land to the poor ahead of this year’s local government elections.

By Lizeka Tandwa
Consolidating government finances is a tall order
Opinion
/ 8 August 2021

Consolidating government finances is a tall order

Ramaphosa needs to build broad political consensus if he is to have any chance of pursuing his fiscal and structural reform agenda

By Jabulani Sikhakhane
Shocking service delivery in informal settlements
Opinion
/ 14 July 2021

Shocking service delivery in informal settlements

Broken taps and toilets are the last thing shack dwellers need in the midst of a pandemic

By Chelesile Ndlovu-Nachamba
Fuel shortages loom as unrest forces SA’s largest refinery to shut
Business
/ 14 July 2021

Fuel shortages loom as unrest forces SA’s largest refinery to shut

Sapref declares force majeure, shutting down 35% of SA’s fuel supply

By Sarah Smit
‘Postpone the elections and spare lives,’ Motsoeneng tells inquiry
National
/ 1 July 2021

‘Postpone the elections and spare lives,’ Motsoeneng tells inquiry

Inquiry leader and former deputy chief justice Dikgang Moseneke emphasised the need for democratic processes not to falter because of the pandemic.

By Chris Gilili
Zuma is an example of a wider problem of access to justice
Opinion
/ 30 June 2021

Zuma is an example of a wider problem of access to justice

Because the government ignores legitimate complaints and softer forms of protest, and only protest action yields results, we have learned that power trumps the law, despite what the constitution claims. A human rights court could be an answer

By Philip Machanick
Union calls on government to nationalise ‘profit-driven’ Clover
Business
/ 22 June 2021

Union calls on government to nationalise ‘profit-driven’ Clover

The dairy’s Lichtenburg factory, which is being closed due to service delivery issues, employs about 380 permanent and 40 temporary workers

By Sarah Smit
PSC lambasts poor government ethics and service delivery
National
/ 10 June 2021

PSC lambasts poor government ethics and service delivery

Administrators exert political influence in the recruitment process, the Public Service Commission says

By Chris Gilili
Editorial: Collective bargaining headache
Editorial
/ 13 May 2021

Editorial: Collective bargaining headache

The state faces a dilemma: it made a three-year wage agreement with public servants in 2018, before the pandemic, but reneging on it now will undermine labour’s trust

By Editorial
Calls for removal of unethical local government leaders at Salga conference
Politics
/ 13 May 2021

Calls for removal of unethical local government leaders at Salga conference

Ability must determine who gets hired, not jobs for pals or because of their political affiliation, says the head of the South African Local Government Association

By Chris Gilili
Editorial: No urgency to fix Vaal sewage crisis
Editorial
/ 29 April 2021

Editorial: No urgency to fix Vaal sewage crisis

As far back as 2007, a local nonprofit met with government officials to deal with the pollution crisis in Emfuleni. Residents are still waiting

By Editorial
Mpumalanga premier removes Mabuza loyalists from her cabinet
Politics
/ 24 February 2021

Mpumalanga premier removes Mabuza loyalists from her cabinet

Refilwe Mtsweni-Tsipane’s bold reshuffle is sure to ruffle feathers when the party heads to its elective conference this year

By Lizeka Tandwa
Democracy does not mean keep voting for the ANC
Opinion
/ 10 January 2021

Democracy does not mean keep voting for the ANC

Despite fighting so hard for it, South Africans don’t seem to understand how democracy works

By Matthew O’Brien
Political elites, not foreigners, are to blame for South Africa’s problems
Thought Leader
/ 3 December 2020

Political elites, not foreigners, are to blame for South Africa’s problems

What if we told foreigners to voetsek? We have fallen victim to the illusion of scarcity. And we are led to wrongly believe immigrants are a threat

By Andile Zulu
Farm dwellers fight to access water and other basic services
National
/ 6 November 2020

Farm dwellers fight to access water and other basic services

Municipalities have failed to prioritise the rights of labour tenants and farmworkers

By Sarah Smit
KZN officials cash in on ‘danger pay for Covid-19’
Coronavirus
/ 30 October 2020

KZN officials cash in on ‘danger pay for Covid-19’

Leadership failures at Umdoni local municipality in KwaZulu-Natal have caused a ‘very unhappy’ ANC PEC to fire the mayor and chief whip

By Des Erasmus
Manage urban transformation to avoid infrastructure blockages
Opinion
/ 5 August 2020

Manage urban transformation to avoid infrastructure blockages

It is possible to urbanise without congestion and the attendant ills through emphasis on better institutions, writes Eddie Rakabe

By Eddie Rakabe
Covid-19 is yet another burden on the shoulders of women
Coronavirus
/ 7 May 2020

Covid-19 is yet another burden on the shoulders of women

COMMENT This year, Freedom Day on April 27 came and went without celebration for women in townships and on farms in South Africa. It was just another day of struggle, with women having to walk at least two kilometres to fetch water, sometimes from empty JoJo tanks, fending off attacks on the way, and now […]

By C19 Women’s Solidarity Forum
Editorial: Corrupt, negligent municipalities kill
Editorial
/ 17 January 2020

Editorial: Corrupt, negligent municipalities kill

Local government has long been the site of gross mismanagement and corruption. Both of these deny people their hopes and dreams and can lead to them also losing their lives.

By Editorial
​Eskom will be fixed, service delivery improved, Ramaphosa promises at ANC 108
Article
/ 11 January 2020

​Eskom will be fixed, service delivery improved, Ramaphosa promises at ANC 108

ANC president says only his party can improve lives, as Northern Cape residents lament their struggles in South Africa’s sparsest province

By Lester Kiewit
The enduring appeal of liberation movements
Africa
/ 29 November 2019

The enduring appeal of liberation movements

Liberation movements attracted more than half of the popular vote in their most recent parliamentary elections in many African countries

By Simon Allison
Judgment day for corrupt municipality
Article
/ 4 October 2019

Judgment day for corrupt municipality

Court is set to rule on the Makana council’s failure to fulfil its constitutional duties to town’s citizens

By Graham Pote
‘I don’t want my children to live like this’
Article
/ 10 May 2019

‘I don’t want my children to live like this’

During the last national elections in 2014, Bekkersdal, west of Johannesburg, was the site of protests, sparked by service delivery woes

By Sarah Smit
Umdoni residents want change
Article
/ 18 April 2019

Umdoni residents want change

Counting Every Person: The M&G Data Desk has analysed voting results across SA for the past 20 years

By Paddy Harper and M&G Data Desk
All our rights should be for all our people
Article
/ 24 March 2019

All our rights should be for all our people

Combating corruption, implementing court orders and holding the state accountable are critical for ensuring human rights for all

By Paul Kariuki
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