People connect with government at a provincial level, which is why good service is so important, writes Rapule Tabane.
The Public Service Commission this week told Parliament that the system of recruitment of heads of government departments needed a "rethink".
Zuma acknowledged his administration’s poor service delivery at a business function days before his administration releases its midterm review report.
A total review of the role of municipalities, structure and capability is needed, not shallow recommendations, writes Andrew Siddle & Tom Koelble.
People of Braamfischerville in Soweto have renewed hope that the public protector will highlight their sewage-infested living conditions.
The South African Human Rights Commission has cast light on the issue of water and sanitation in the country’s informal settlements.
Rudzani(17) photographs service delivery problems in Diepsloot to raise awareness about the issue and she started the Diepsloot Change Association.
The ANC has realised that local government needs to be less politicised and more focused on efficiency and service delivery.
The latest open budget index will likely give South Africa a high ranking and this will improve its credit rating and service delivery. Or will it?
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/ 10 February 2012
The auditor general has exposed a shocking state of affairs, but the national government is reluctant to intervene.
Zwelinzima Vavi says the ANC needs to "fix its house" and rediscover its "revolutionary morality" to remain a beacon of hope to the people of SA.
<strong>Lloyd Gedye</strong> took a bumpy ride through the ailing Limpopo province to talk to people and politicians.
The Cabinet’s controversial decision to save three provinces from bankruptcy does not mean extra money for them, says treasury DG Lungisa Fuzile.
The treasury has ordered the government of South Africa’s wealthiest province, Gauteng, to revisit a range of prestigious mega-projects.
The Cabinet has been warned that poor service delivery poses a security risk for the country.
Cash-strapped provinces such as Limpopo and Gauteng have complained that pay hikes for government employees are among the reasons for their troubles.
Thembelihle residents have joined forces with their Lenasia neighbours to continue the fight for better services, this time at the negotiating table.
Residents of Thembelihle, who staged a protest over housing and water grievances, are set to discuss the issues with Gauteng housing officials.
In its electioneering the DA has argued that Cape Town illustrates a superior delivery model.
The DA claims it has been ruling the roost in Midvaal for the past 11 years because of exemplary service delivery.
President Jacob Zuma promised on Wednesday to improve municipal services after local government elections next month.
South Africa has failed to deliver quality services to the poor, despite adequate funding, Planning Minister Trevor Manuel said on Wednesday.
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/ 25 February 2011
Fiscal prudence has been emphasised, now for the public sector to play ball.
President Jacob Zuma has expressed his satisfaction at progress made in changing the way the public service works to improve service delivery.
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/ 29 September 2010
Minister in the Presidency Collins Chabane announced on Wednesday that agreements for the government’s much vaunted "12 outcomes" had been signed by the relevant parties.
It’s time for the youth of South Africa to grow up and start acting like young adults, not old children, writes
<b>Joel Netshitenzhe</b>
Is the government’s determination to meet transformation goals causing hardship for the country’s poorest citizens? <b>Gareth Stokes</b> reports.
African National Congress (ANC) branches must be more involved in helping to detect service-delivery problems, the party said on Thursday.
President Jacob Zuma on Friday told civil servants that they must start doing things differently in order to deal with the challenges that face SA.
Two people were arrested on Tuesday for public violence in Mamelodi East, where police were trying to calm angry protesters.
Government will take a firm line against white ratepayers who refuse to pay for government services they consider below par.
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/ 15 January 2010
Poor policy coordination and the absence of a long-term government strategy are hampering SA’s efforts to improve public services, Trevor Manuel says.